Privacy notice
This notice explains what personal information Table Eight collects when you contact us or use our website, why we collect it, and what rights you have. We keep it short and plain.
Who we are. This notice is from Table8Media LLP (registered in England and Wales, number OC445131), Dockyard Industrial Estate, 11d Block 1, London SE18 5PQ ("Table Eight", "we", "us"). We are the data controller for the information described here.
Contact us about your data: info@table8media.com or 020 8129 0598.
We are registered with the Information Commissioner's Office (ICO). Registration number: ZC295436
What we collect
- When you fill in a form: your name, email address and the answers you give.
- When you ask for a free check: your business name, website or Instagram handle, or charity number. We then look at publicly available information about your business (for example your Instagram, your ads in Meta's Ad Library, or your Charity Commission entry) and use it to prepare your report.
- To stop spam: we record the country your request came from and a scrambled, one-way version of your internet (IP) address, and may use Cloudflare Turnstile to check you're not a robot.
- Where you came from: the advert or link that brought you to the page (for example "utm" campaign tags), so we know which of our adverts work.
- When you email or call us: what you send us and our replies.
We do not ask for, and do not want, sensitive information such as health details on our forms.
Why we use it, and our lawful basis
| What we do | Lawful basis |
|---|---|
| Reply to your enquiry, and prepare and send the free check you asked for, and one follow-up email. We may ask you to confirm your email address before we start. | Taking steps at your request, and our legitimate interest in answering enquiries. |
| Keep our forms secure and stop spam. | Our legitimate interest in keeping our forms secure. |
| Prepare and deliver work if you become a client. | Contract. |
| Measure which adverts and pages bring us enquiries. | Your consent, where cookies or similar tools are used (see below). |
| Keep business and accounting records. | Legal obligation. |
We will not add you to a marketing mailing list unless you choose to join it. You can unsubscribe at any time.
Who we share it with
We never sell your information. We use a small number of trusted service providers who process it for us under contract:
- Leadpages, which hosts our web pages.
- Cloudflare, which receives and stores form enquiries securely and helps us stop spam.
- Resend, which sends our emails.
- Google Workspace, our email.
- Frame.io (Adobe), which hosts your report and video.
- ElevenLabs, which creates the voice on your walkthrough video from our script.
- Google (Google Fonts and YouTube), to load fonts and videos.
- Google Analytics, Microsoft Clarity, Meta (the Meta Pixel), LinkedIn (the LinkedIn Insight Tag) and OpenAI (its advert measurement tag), to measure how our pages and adverts work. These only run with your consent (see below).
- Our file storage providers.
Some of these providers are based outside the UK. Where your information is transferred abroad, we rely on the safeguards UK law requires, such as UK adequacy regulations or the International Data Transfer Addendum.
Cookies and advert measurement
Our pages use a small number of cookies and similar tools. Some are needed for the page to work. Others, such as Google Analytics, Microsoft Clarity, the Meta Pixel, the LinkedIn Insight Tag and OpenAI's advert tag, help us see how people use our pages and which adverts lead to enquiries.
When you first visit, a cookie banner lets you accept or reject these measurement cookies. Nothing non-essential loads until you choose. You can change your mind at any time: Cookie settings.
Our videos from YouTube use its privacy-enhanced mode and do not load until you press play.
How long we keep it
If you enquire but do not become a client, we keep your details for up to three years after our last contact with you, then delete them. If you become a client, we keep project and accounting records for as long as the law requires, usually six years after the end of the financial year they relate to.
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct it
- ask us to delete it
- object to how we use it, or ask us to limit it
- withdraw your consent at any time, where we rely on consent
- ask us to move it to another provider, where that applies
Email info@table8media.com and we will reply within one month.
Complaints
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it last changed.